FAQ

Please read through the frequently asked questions, if you still have any unanswered questions don’t hesitate to contact us here.

WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept PayPal and all major credit/debit cards. Credit/debit card payments can be made through PayPal. No worries if you don’t have a PayPal account, PayPal allows you to pay without having an account. All prices are charged in British pounds (GBP).

HOW LONG WILL IT TAKE TO RECEIVE MY ITEM(S)?
This depends on where your item is being shipped to, within the UK you can expect your item in anywhere between 2-5 working days. Outside the UK you can expect to receive your items in 2-10 working days.

DO YOU SHIP INTERNATIONALLY?
Yes! Renewed & Co ship worldwide.

HOW MUCH IS SHIPPING?
Shipping is dependent on where you live. Shipping within in the UK is £3.00 and shipping outside the UK is £5.00.

HOW LONG DOES IT TAKE TO PROCESS MY ORDER?
Orders are processed 7 days a week, ensuring you receive your items in the quickest time possible. You will get a conformation email of your order once it had been processed.

WHAT HAPPENS IF THE ITEM I HAVE ORDERED IS OUT OF STOCK?
All items are subject to availability. Normally, if an item is displayed on our website, it is available to order. However, on occasion where demand outweighs the amount of stock available, we may not be able distribute your order, in such cases you will be notified.

DO YOU ACCEPT REFUNDS? We are sure you will like merchandise but in the event that you don’t you have up to 7 days to return items for a full refund. Items must be in original packaging, unworn and in resalable condition. If the returned item is deemed to not be in resalable condition, we reserve the right to refuse a refund. To avoid ordering wrong sizes or unsuitable items ensure you have a look at our size charts.